• Include the person when setting goals and action plans and help them to plan and prioritise their goals and demonstrate how you can adapt to and understand people with different beliefs and perspectives.



• Give motivation by providing the person with positive feedback on their successes and constructively encourage them if they feel that they have not yet attained their goals.



• Help the person to openly discuss their problems/worries by encouraging them to accept the worst possible scenarios and offer them methods to deal with worrying about the consequences.



• Building trust is essential. Make sure that you can communicate openly and honestly with each other.



• Show that you’ve understood the person by actively listening (without being judgmental or assuming) and don’t dominate the conversation, as the other person may become less involved.

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